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Privacy Policy

STATEMENT

The privacy and security of your information is important to us. This statement explains who we are, the types of information we hold, how we use it, who we share it with and how long we keep it for. It also informs you of certain rights you have regarding your personal information under current data protection law and is based on guidance from the Information Commissioner’s Office. You can find out more about the ICO here: https://ico.org.uk/.

Data Controller

Casper Shipping Limited are registered as a Data Controller with the Information Commissioner’s Office in respect of the products and services we provide to you. You can contact us for general data protection queries by email: commercial@casperltd.com or in writing to: The Data Protection Officer, Casper Shipping Limited, Tees Wharf, Dockside Road, Middlesbrough, TS3 6AH. Please advise us of as much detail as possible to comply with your request.

What information do we collect?

To enable us to provide you with the right product or service to meet your needs we may collect personal information which could include your name, job title/role, telephone number, email address, postal address, IP address, occupation, date of birth, additional details related to your enquiry or service requirement and payment details (including bank account number and sort code). We shall only collect this information where it is necessary for us to do so to provide to you our products and/or services.

There are also situations in which we may receive information about you from other sources/third-party organisations.

How do we use your personal information?

  • Provide the service(s) that you have requested
  • Communicate with you
  • Undertake statistical analysis
  • Marketing
  • Legal purposes

The Casper Shipping Limited mainly use your personal information to ensure you get the best possible service.

By making initial contact you consent to the Casper Shipping Limited maintaining dialogue with you until you opt out (which you can do at any stage).

From time to time we may need to contact you for a variety of reasons relating to service(s) we provide.

We rely on the following as the legal basis for processing your personal data:

  • Article 6(1)(a) – Consent
  • Article 6(1)(b) – Contract
  • Article 6(1)(c) – Legal Obligation
  • Article 6(1)(f) – Legitimate Interests

Securing your personal information

In order to prevent unauthorised access to, and the misuse of your personal data we follow strict security procedures in the storage and disclosure of your personal information in line with industry practices, including storage in electronic and paper formats.

We store all the information that you provide to us, including information provided via forms you may complete on our websites, and information which we may collect from your browsing (such as clicks and page views on our websites).

Any new information you provide us may be used to update an existing record we hold for you.

When do we share your information?

Your personal data may be processed by us, or by selected third parties processing data on our behalf – We may be required to provide your Personal Data to a third party who is classed as Data Processor. This is an entity who is required to process some or all of your Personal Data in order for us to be able to provide our product and/or service to you.

While the information you provide may be disclosed to these companies, it will only be used for the provision and administration of the service provided and will not be used for any other purpose.

We will only share your information for any direct marketing of additional services and products related to similar products and services to those you already hold with us, where we have your explicit consent to do so.

If we provide information to a third party, we will require it and any of its agents and/or suppliers to take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement and the GDPR.

We may of course be obliged by law to pass on your information to the police, other law enforcement or government body.

We may also share your information with anyone you have authorised to deal with us on your behalf.

How long do we keep your information for?

We will not keep your personal information longer than is necessary for the purpose for which it was provided unless we are required by law or have other legitimate reasons to keep it for longer (for example if necessary for any legal proceedings).

We will normally keep information for no more than 7 years after termination or cancellation of a product, contract or service we provide.

Your rights

Under data protection law you have the right to change or withdraw your consent and to request details of any personal data that we hold about you.

Where we have no legitimate reason to continue to hold your information, you have the right to be forgotten.

If you wish to inform us of changes in consent for please contact us at the postal or email address mentioned at the top of this privacy notice.

Further details of your rights can be obtained by visiting the ICO website at https://ico.org.uk/.